Long was very helpful in helping my wife and i through the preapproval process all the way through closing. He is very methodical and kept us in the loop every step of the way. When his team was unable to respond in a timely fashion on a time-sensitive item, Long was quick to step in and keep the process moving forward. We were working on a contingent sale at the same time which was bumpy along the way, and Long researched and provided alternative solutions so that we never needed to worry about our dream home slipping through our fingers. We are very confident and very thankful to Long and his team for their promptness, attention to detail, and smooth execution. Should we purchase another property in the future, we will be sure to work with Long again.